Beware of USAFIS or ISS - Making your Green Card Dream Come Thru?

Every year, United States will make available 50,000 permanent resident visas drawn from random selection. You must meet strict eligibility requirements in order to enter. For 2005, 87 Malaysians got it.

Lately, there are some organizations who offer their services to help you apply and ask you to pay a fee. I did that twice, with two different organizations.... and I learned my lesson. You filled up the same form, and they help you check the application form to see if you fill in correctly because they claimed that some questions or information asked, we may not understand the American lingo. Pleasssssseeeee.... as if I don't know how to check. And if you are talking to someone who has not gone to school, maybe they need help. And not understand the American lingo, come on!!! You don't know your customer well enough. And if this organization can gurantee the green card, why not. But their chance is as good as applying via the United States. So why not go direct? No fee at all.

USAFIS has representatives in US as well as United Kingdom. Someone from UK called me 2 years ago, and then last year, then a month ago and then just yesterday. All these times, I informed them I am not interested. They sounded very suprised. And I was a bit annoyed, why didn;t they update in their system, that I was already talked to.

Yesterday the representative got me fuming mad. She was telling me this great offer to enter the lottery. Before she finished, I told her I am not interested and I have already told one of her colleagues a month ago. She asked why? Don't you want the green card? She kept asking why. I told her I have my own reason. And she asked what was the reason... I said I don't want to tell. She said she is asking in a polite way. I told her I don't want to tell. She said I have an attitude. And she hung up. Gosh, is that the way to treat a customer? If people don't want to tell, let it be. Your organization is not credible enough, so please don't push for an answer which will antagonise the situation. Also I am trying to save their phone calls. Well, just give me 10 reasons why I should pay so much when I can do it free???

See, as an Excellent Customer Service Facilitator, statistics have shown that if you give bad service, 8 other people will get to know about it. Here, more than 8 people will read my blog. If it hadn;t been for that rude lady, I will not even bother about writing about USAFIS or ISS and informing you all not to use them. One bad representative in an organization, tarnish the whole organization. Below is the warning from the US Government.

Please Note: There have been instances of fraudulent websites posing as official U.S. Government sites. Some companies posing as the U.S. Government have sought money in order to "complete" lottery entry forms. There is no charge to download and complete the Electronic Diversity Visa Entry Form.